Privacy Policy

What we collect

You give us most of the information we hold. We collect it from:

• The consultation request form: your name, email, phone, company, company size, budget range and message.
• The newsletter sign-up: your email address.
• Client accounts in the AspenFold Technologies and AspenFold Engagement applications: your name, email, account details, messages and files you share with us.
• Payments: billing details needed to send and collect invoices. Card numbers are handled by our payment provider, Stripe, and are never stored by us.

How we use it

We use personal data only for the purposes you agreed to: replying to your requests, providing and supporting our services, sending invoices, and sending the newsletter if you subscribed. Your data is not sold or used outside of those purposes.

We collect personal data only where we need it to create or carry out a contract with you, where it is in our legitimate business interest and does not override your rights, or where you have given consent. Where we rely on your consent, you may withdraw it at any time.

Who we share it with

Personal data is never sold. We share it only with the service providers that run our services for us, such as our hosting, database, email and payment providers, and only as needed to provide those services. Our payment provider may run fraud-prevention checks when processing a payment.

Cookies

We use only essential cookies and similar browser storage. They keep clients signed in to their accounts and remember simple choices, such as closing the cookie notice.

We do not use advertising or analytics cookies, and we do not track you across other websites. If that ever changes, we will update this policy and ask for your permission first.

How long we keep it

We keep personal data while we have an ongoing legitimate business need, such as an active project, account or legal requirement. When that need ends, we delete or anonymize it. If that is not possible, for example because it is in backups, we store it securely and keep it from any further use until it can be deleted.

Security

We use appropriate technical and organizational measures to protect the personal data we collect, designed to provide a level of security appropriate to the risk. If you have any concerns about the security of your data, please contact us immediately.

Your choices

• Ask us for a copy of your personal data, or to correct or delete it.
• Unsubscribe from the newsletter at any time using the link in any email.
• Withdraw consent you have given us, at any time.

To make a request, email hello@example.com.

Age

Our website and services are intended for adults 18 and older and are not directed to children. We do not knowingly collect personal data from children under 13.

Changes to this policy

We review this policy regularly and may update this page at any time. If we make material changes, we will notify clients.

Contact us

If you have any questions or concerns about this policy, email us at hello@example.com.